Shipping policy

Shipping Policy for ChasingBetter WOD Supplies

At ChasingBetter WOD Supplies, we want to make sure that our customers receive their orders in a timely and efficient manner. This policy outlines our shipping process and timelines.

Shipping Times and Methods

We offer standard shipping within Australia using a variety of carriers. Shipping times vary depending on the location and shipping method chosen at checkout. We strive to ship orders within 1-2 business days of receiving them, but this may be longer during peak periods.

Shipping Rates

Shipping rates are calculated at checkout and vary depending on the size and weight of the order, as well as the shipping destination. Customers may be able to choose from different shipping options at checkout, with varying costs and delivery times.

Order Tracking

Customers will receive an order confirmation email when the order is placed, as well as a shipping confirmation email when the order is shipped. This email will include a tracking number and a link to track the shipment online.

Shipping Delays

We strive to ship orders in a timely manner, but delays may occur due to unforeseen circumstances, such as inclement weather or carrier delays. If an order is delayed, we will do our best to communicate this to the customer and provide an updated estimated delivery date.

International Shipping

At this time, we do not offer international shipping outside of Australia.

Lost or Damaged Packages

If a package is lost or damaged during shipping, please contact us as soon as possible so we can investigate and provide a resolution. Please note that we are not responsible for lost or stolen packages after they have been delivered.

If you have any questions or concerns about our shipping policy, please contact us at support@chasingbetterwodsupplies.com.